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Description

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

PUBLISHED Reserved 2026-03-03 | Published 2026-03-04 | Updated 2026-03-04 | Assigner Wordfence




HIGH: 7.5CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Problem types

CWE-89 Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')

Product status

Default status
unaffected

* (semver)
affected

Timeline

2026-03-03:Vendor Notified
2026-03-03:Disclosed

References

www.wordfence.com/...-8728-4933-b3c4-d4e10cbdca79?source=cve

plugins.trac.wordpress.org/...=/js-support-ticket/tags/2.8.3

cve.org (CVE-2023-7337)

nvd.nist.gov (CVE-2023-7337)

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