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THREATINT
PUBLISHED

CVE-2024-13604

KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin <= 1.7.4 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory



Description

The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.

Reserved 2025-01-21 | Published 2025-04-05 | Updated 2025-04-07 | Assigner Wordfence


HIGH: 7.5CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Problem types

CWE-200 Exposure of Sensitive Information to an Unauthorized Actor

Product status

Default status
unaffected

*
affected

Timeline

2025-04-04:Disclosed

Credits

Tim Coen finder

References

www.wordfence.com/...-ca9e-4241-b6dd-307efa7689ab?source=cve

plugins.trac.wordpress.org/...pport/trunk/includes/files.php

plugins.trac.wordpress.org/changeset/3231596/

cve.org (CVE-2024-13604)

nvd.nist.gov (CVE-2024-13604)

Download JSON

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https://cve.threatint.eu/CVE/CVE-2024-13604

Support options

Helpdesk Chat, Email, Knowledgebase