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The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
Reserved 2024-01-22 | Published 2024-06-06 | Updated 2024-08-01 | Assigner OTRSCWE-22 Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')
otrs.com/release-notes/otrs-security-advisory-2024-05/
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