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Description

ServiceNow has addressed an input validation vulnerability that was identified in the Washington DC, Vancouver, and earlier Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. The vulnerability is addressed in the listed patches and hot fixes below, which were released during the June 2024 patching cycle. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.

PUBLISHED Reserved 2024-05-22 | Published 2024-07-10 | Updated 2025-10-21 | Assigner SN




CRITICAL: 9.2CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N

CRITICAL: 9.8CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

CISA Known Exploited Vulnerability

Date added 2024-07-29 | Due date 2024-08-19

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Problem types

CWE-184 Incomplete List of Disallowed Inputs

Product status

Default status
unaffected

Any version before Utah Patch 10 Hot Fix 3
affected

Any version before Utah Patch 10a Hot Fix 2
affected

Any version before Utah Patch 10b Hot Fix 1
affected

Any version before Vancouver Patch 6 Hot Fix 2
affected

Any version before Vancouver Patch 7 Hot Fix 3b
affected

Any version before Vancouver Patch 8 Hot Fix 4
affected

Any version before Vancouver Patch 9 Hot Fix 1
affected

Any version before Vancouver Patch 10
affected

Any version before Washington DC Patch 1 Hot Fix 3b
affected

Any version before Washington DC Patch 2 Hot Fix 2
affected

Any version before Washington DC Patch 3 Hot Fix 2
affected

Any version before Washington DC Patch 4
affected

Any version before Washington DC Patch 5
affected

Credits

Adam Kues finder

Assetnote Attack Surface Management finder

References

www.cisa.gov/...nerabilities-catalog?field_cve=CVE-2024-5217 government-resource

support.servicenow.com/...cle_view&sysparm_article=KB1648313

support.servicenow.com/...cle_view&sysparm_article=KB1644293

www.darkreading.com/...enow-critical-rce-bugs-active-exploit

support.servicenow.com/...cle_view&sysparm_article=KB1648313

support.servicenow.com/...cle_view&sysparm_article=KB1644293

www.darkreading.com/...enow-critical-rce-bugs-active-exploit

cve.org (CVE-2024-5217)

nvd.nist.gov (CVE-2024-5217)

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