Description
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
CISA Known Exploited Vulnerability
Date added 2026-04-24 | Due date 2026-05-08
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
References
www.trendmicro.com/...light/ransomware-spotlight-dragonforce
www.microsoft.com/...igh-tempo-medusa-ransomware-operations/
www.cisa.gov/...erabilities-catalog?field_cve=CVE-2024-57728
www.horizon3.ai/...es-in-simplehelp-remote-support-software/
simple-help.com/kb---security-vulnerabilities-01-2025