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Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.

PUBLISHED Reserved 2025-09-05 | Published 2025-11-21 | Updated 2025-11-21 | Assigner Wordfence




MEDIUM: 4.3CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Problem types

CWE-639 Authorization Bypass Through User-Controlled Key

Product status

Default status
unaffected

* (semver)
affected

Timeline

2025-09-17:Vendor Notified
2025-11-20:Disclosed

Credits

Athiwat Tiprasaharn finder

References

www.wordfence.com/...-9c3d-4f8e-ae0b-e51c0c67dfe1?source=cve

plugins.trac.wordpress.org/...s/class-crm-ajax-functions.php

plugins.trac.wordpress.org/changeset/3391342/

cve.org (CVE-2025-10039)

nvd.nist.gov (CVE-2025-10039)

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