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Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.

PUBLISHED Reserved 2025-09-05 | Published 2025-11-21 | Updated 2025-11-21 | Assigner Wordfence




MEDIUM: 5.3CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N

Problem types

CWE-862 Missing Authorization

Product status

Default status
unaffected

* (semver)
affected

Timeline

2025-09-17:Vendor Notified
2025-11-20:Disclosed

Credits

Michelle Porter finder

References

www.wordfence.com/...-94ac-4153-9ab2-9608601508b0?source=cve

plugins.trac.wordpress.org/...ass-crm-ajax-functions-two.php

plugins.trac.wordpress.org/changeset/3399391/

cve.org (CVE-2025-10054)

nvd.nist.gov (CVE-2025-10054)

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