CVE-2025-10692

Description

The endpoint POST /api/staff/get-new-tickets concatenates the user-controlled parameter departmentId directly into the SQL WHERE clause without parameter binding. As a result, an authenticated staff user (level ≥ 1) can inject SQL to alter the filter logic, effectively bypassing department scoping and disclosing tickets beyond their intended access.This issue affects OpenSupports: 4.11.0.

PUBLISHED Reserved 2025-09-18 | Published 2025-10-03 | Updated 2025-10-03 | Assigner Fluid Attacks

Problem types

CWE-89 Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')

Product status

References

fluidattacks.com/advisories/tito third-party-advisory

github.com/opensupports/opensupports product

cve.org (CVE-2025-10692)

nvd.nist.gov (CVE-2025-10692)

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