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Description

OpenSupports exposes an endpoint that allows the list of 'supervised users' for any account to be edited, but it does not validate whether the actor is the owner of that list. A Level 1 staff member can modify the supervision relationship of a third party (the target user), who can then view the tickets of the added 'supervised' users. This breaks the authorization model and filters the content of other users' tickets.This issue affects OpenSupports: 4.11.0.

PUBLISHED Reserved 2025-09-18 | Published 2025-10-03 | Updated 2025-10-06 | Assigner Fluid Attacks




HIGH: 7.1CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N

Problem types

CWE-863 Incorrect Authorization

Product status

Default status
unaffected

4.11.0
affected

References

fluidattacks.com/advisories/stratovarius third-party-advisory

github.com/opensupports/opensupports product

cve.org (CVE-2025-10696)

nvd.nist.gov (CVE-2025-10696)

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