Home

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validation in the eh_crm_new_ticket_post() function in all versions up to, and including, 3.3.1. This makes it possible for unauthenticated attackers to upload arbitrary files on the affected site's server which may make remote code execution possible.

PUBLISHED Reserved 2025-10-07 | Published 2025-11-21 | Updated 2025-11-24 | Assigner Wordfence




CRITICAL: 9.8CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Problem types

CWE-434 Unrestricted Upload of File with Dangerous Type

Product status

Default status
unaffected

* (semver)
affected

Timeline

2025-10-07:Vendor Notified
2025-11-20:Disclosed

Credits

ifoundbug finder

References

www.wordfence.com/...-fe64-4be1-9713-14c0561a59ce?source=cve

plugins.trac.wordpress.org/...unctions-three.php?rev=3332203

wordpress.org/...ex-helpdesk-customer-support-ticket-system/

plugins.trac.wordpress.org/...s-crm-ajax-functions-three.php

cve.org (CVE-2025-11456)

nvd.nist.gov (CVE-2025-11456)

Download JSON