Home

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_restore_trash' AJAX endpoint in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore all deleted tickets.

PUBLISHED Reserved 2025-10-21 | Published 2025-11-21 | Updated 2025-11-21 | Assigner Wordfence




MEDIUM: 4.3CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

Problem types

CWE-862 Missing Authorization

Product status

Default status
unaffected

* (semver)
affected

Timeline

2025-10-21:Vendor Notified
2025-11-20:Disclosed

Credits

Athiwat Tiprasaharn finder

References

www.wordfence.com/...-2414-48f7-a2f5-96fef54f8d69?source=cve

plugins.trac.wordpress.org/...crm-archive-ajax-functions.php

cve.org (CVE-2025-12022)

nvd.nist.gov (CVE-2025-12022)

Download JSON