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Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the eh_crm_restore_data() function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore tickets.

PUBLISHED Reserved 2025-10-21 | Published 2025-11-21 | Updated 2025-11-21 | Assigner Wordfence




MEDIUM: 4.3CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

Problem types

CWE-862 Missing Authorization

Product status

Default status
unaffected

* (semver)
affected

Timeline

2025-10-21:Vendor Notified
2025-11-20:Disclosed

Credits

Athiwat Tiprasaharn finder

References

www.wordfence.com/...-cb89-48d4-8581-e1ee7a7bd323?source=cve

plugins.trac.wordpress.org/...s/class-crm-ajax-functions.php

cve.org (CVE-2025-12023)

nvd.nist.gov (CVE-2025-12023)

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