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Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'wp_ajax_eh_crm_settings_empty_scheduled_actions' AJAX Action in all versions up to, and including, 3.3.0. This makes it possible for authenticated attackers, with Subscriber-level access and above, to clear the scheduled triggers option.

PUBLISHED Reserved 2025-10-24 | Published 2025-11-21 | Updated 2025-11-21 | Assigner Wordfence




MEDIUM: 4.3CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

Problem types

CWE-862 Missing Authorization

Product status

Default status
unaffected

* (semver)
affected

Timeline

2025-10-24:Vendor Notified
2025-11-20:Disclosed

Credits

Abhirup Konwar finder

References

www.wordfence.com/...-e6df-4083-8601-65635ad342b2?source=cve

plugins.trac.wordpress.org/changeset/3391816

cve.org (CVE-2025-12169)

nvd.nist.gov (CVE-2025-12169)

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