CVE-2025-13534

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 3.3.2. This is due to missing authorization checks on the eh_crm_edit_agent AJAX action. This makes it possible for authenticated attackers, with Contributor-level access and above, to escalate their WSDesk privileges from limited "Reply Tickets" permissions to full helpdesk administrator capabilities, gaining unauthorized access to ticket management, settings configuration, agent administration, and sensitive customer data.

PUBLISHED Reserved 2025-11-21 | Published 2025-12-02 | Updated 2025-12-02 | Assigner Wordfence

Problem types

CWE-269 Improper Privilege Management

Product status

Timeline

Credits

Athiwat Tiprasaharn finder

References

www.wordfence.com/...-7c8a-42f8-9688-7f3dbbb08e58?source=cve

plugins.trac.wordpress.org/...ass-crm-ajax-functions-two.php

plugins.trac.wordpress.org/...ass-crm-ajax-functions-two.php

plugins.trac.wordpress.org/...ery/trunk/stmgallery_v.0.9.php

cve.org (CVE-2025-13534)

nvd.nist.gov (CVE-2025-13534)

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