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Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Missing Authorization in all versions up to, and including, 3.3.5. This is due to missing capability checks on the eh_crm_ticket_general function combined with a shared nonce that is exposed to low-privileged users. This makes it possible for authenticated attackers, with Subscriber-level access and above, to modify global WSDesk settings via the `eh_crm_ticket_general` AJAX action.

PUBLISHED Reserved 2025-12-04 | Published 2026-02-05 | Updated 2026-02-05 | Assigner Wordfence




MEDIUM: 5.3CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N

Problem types

CWE-862 Missing Authorization

Product status

Default status
unaffected

* (semver)
affected

Timeline

2025-12-04:Vendor Notified
2026-02-04:Disclosed

Credits

Itthidej Aramsri finder

References

www.wordfence.com/...-4706-4573-b905-93dff434968d?source=cve

plugins.trac.wordpress.org/...ass-crm-ajax-functions-one.php

plugins.trac.wordpress.org/changeset/3449609/

cve.org (CVE-2025-14079)

nvd.nist.gov (CVE-2025-14079)

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