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Description

SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Server URL processing functionality, allowing for administrator account takeover and file read primitives.

PUBLISHED Reserved 2025-03-24 | Published 2025-05-07 | Updated 2025-07-30 | Assigner VulnCheck




CRITICAL: 9.3CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:N/A:L

CISA Known Exploited Vulnerability

Date added 2025-07-22 | Due date 2025-08-12

Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

Problem types

CWE-611 Improper Restriction of XML External Entity Reference

Product status

Default status
affected

Any version
affected

Credits

Sina Kheirkhah (@SinSinology) finder

Jake Knott finder

watchTowr sponsor

References

documentation.sysaid.com/docs/24-40-60 vendor-advisory

labs.watchtowr.com/...wned-your-friendly-rce-support-ticket/ exploit

cve.org (CVE-2025-2776)

nvd.nist.gov (CVE-2025-2776)

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