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Please see our statement on Data Privacy.
In Zammad 6.4.x before 6.4.2, there is information exposure. Only agents should be able to see and work on shared article drafts. However, a logged in customer was able to see details about shared drafts for their customer tickets in the browser console, which may contain confidential information, and also to manipulate them via API.
Reserved 2025-04-05 | Published 2025-04-05 | Updated 2025-04-07 | Assigner mitreCWE-402 Transmission of Private Resources into a New Sphere ('Resource Leak')
zammad.com/en/advisories/zaa-2025-03
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