We use these services and cookies to improve your user experience. You may opt out if you wish, however, this may limit some features on this site.
Please see our statement on Data Privacy.
A vulnerability has been identified in the Now Platform that could result in data being inferred without authorization. Under certain conditional access control list (ACL) configurations, this vulnerability could enable unauthenticated and authenticated users to use range query requests to infer instance data that is not intended to be accessible to them. To assist customers in enhancing access controls, ServiceNow has introduced additional access control frameworks in Xanadu and Yokohama, such as Query ACLs, Security Data Filters and Deny-Unless ACLs. Additionally, in May 2025, ServiceNow delivered to customers a security update that is designed to enhance customer ACL configurations. Customers, please review the KB Articles in the References section.
Reserved 2025-04-15 | Published 2025-07-08 | Updated 2025-07-08 | Assigner SNCWE-1220: Insufficient Granularity of Access Control
Tomasz Bukowski (keidii)
Neta Armon
support.servicenow.com/...cle_view&sysparm_article=KB2139567
support.servicenow.com/...cle_view&sysparm_article=KB2046494
support.servicenow.com/...cle_view&sysparm_article=KB2256712
Support options