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Description

HTML injection vulnerability in NICE Chat. This vulnerability allows an attacker to inject and render arbitrary HTML content in email transcripts by modifying the 'firstName' and 'lastName' parameters during a chat session. The injected HTML is included in the body of the email sent by the system, which could enable phishing attacks, impersonation, or credential theft.

PUBLISHED Reserved 2025-09-23 | Published 2026-02-03 | Updated 2026-02-03 | Assigner INCIBE




HIGH: 7.1CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:L/VI:H/VA:N/SC:N/SI:N/SA:N

Problem types

CWE-79 Improper Neutralization of Input During Web Page Generation (XSS or 'Cross-site Scripting')

Product status

Default status
unaffected

all versions
affected

Credits

Leopoldo Angulo Gallego (leoanggal1) finder

References

www.incibe.es/...cert/notices/aviso/html-injection-nice-chat

cve.org (CVE-2025-59902)

nvd.nist.gov (CVE-2025-59902)

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