Description
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the 'description_attachments' parameter, re-associating those files to their own tickets and removing access from the original owners.
Problem types
CWE-639 Authorization Bypass Through User-Controlled Key
Product status
* (semver)
Timeline
| 2026-01-20: | Vendor Notified |
| 2026-01-23: | Disclosed |
Credits
Theklis Stefani
References
www.wordfence.com/...-0967-474f-8a4e-3b23273dd1a2?source=cve
plugins.trac.wordpress.org/...ass-wpsc-individual-ticket.php
plugins.trac.wordpress.org/changeset/3448376/