Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a server-side template injection vulnerability which leads to RCE via AI Agent exists. Impact is limited to environments where an attacker can control or influence type_enrichment_data (typically high-privilege administrative configuration). This vulnerability is fixed in 7.0.1.
Problem types
CWE-94: Improper Control of Generation of Code ('Code Injection')
CWE-1336: Improper Neutralization of Special Elements Used in a Template Engine
Product status
References
github.com/...zammad/security/advisories/GHSA-fg9w-jg8f-4j94