Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the undo-send route `GET /conversation/undo-reply/{thread_id}` checks only whether the current user can view the parent conversation. It does not verify that the current user created the reply being undone. In a shared mailbox, one agent can therefore recall another agent's just-sent reply during the 15-second undo window. Version 1.8.214 fixes the vulnerability.
Problem types
CWE-862: Missing Authorization
Product status
References
github.com/...escout/security/advisories/GHSA-674v-r6xp-mvp6
github.com/...ommit/c779afdda86fa00a4b85779e034bbfd9ce20c76d
github.com/...scout-help-desk/freescout/releases/tag/1.8.214