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Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.

PUBLISHED Reserved 2026-04-18 | Published 2026-04-21 | Updated 2026-04-21 | Assigner GitHub_M




HIGH: 7.1CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N

Problem types

CWE-863: Incorrect Authorization

Product status

< 1.8.215
affected

References

github.com/...escout/security/advisories/GHSA-4h5p-7f5c-q7gj

github.com/...ommit/cdadaf621bb1e1d017315df20d743671f7eae7a9

github.com/...scout-help-desk/freescout/releases/tag/1.8.215

cve.org (CVE-2026-41189)

nvd.nist.gov (CVE-2026-41189)

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