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Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user with updateAutoReply permission can store an XSS payload in the mailbox auto-reply message. The payload is rendered unescaped in the auto-reply email sent to every customer who contacts the mailbox. Email clients do not enforce CSP, so the payload executes in the customer's webmail / mail-client context. This issue has been patched in version 1.8.217.

PUBLISHED Reserved 2026-04-22 | Published 2026-05-07 | Updated 2026-05-07 | Assigner GitHub_M




HIGH: 7.6CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:L/A:N

Problem types

CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

Product status

< 1.8.217
affected

References

github.com/...escout/security/advisories/GHSA-q3fh-rj9h-jfrc exploit

github.com/...escout/security/advisories/GHSA-q3fh-rj9h-jfrc

github.com/...scout-help-desk/freescout/releases/tag/1.8.217

cve.org (CVE-2026-41904)

nvd.nist.gov (CVE-2026-41904)

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