Home

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214.

PUBLISHED Reserved 2026-04-22 | Published 2026-05-07 | Updated 2026-05-08 | Assigner GitHub_M




HIGH: 7.1CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N

Problem types

CWE-639: Authorization Bypass Through User-Controlled Key

Product status

< 1.8.214
affected

References

github.com/...escout/security/advisories/GHSA-p6hg-2cwg-rrx9 exploit

github.com/...escout/security/advisories/GHSA-p6hg-2cwg-rrx9

github.com/...scout-help-desk/freescout/releases/tag/1.8.214

cve.org (CVE-2026-41906)

nvd.nist.gov (CVE-2026-41906)

Download JSON