Description
The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.
Problem types
CWE-639 Authorization Bypass Through User-Controlled Key
Product status
Any version
Timeline
| 2026-03-23: | Vendor Notified |
| 2026-04-07: | Disclosed |
Credits
Michael Iden
References
www.wordfence.com/...-b3f0-4312-8acd-02b715e26f33?source=cve
plugins.trac.wordpress.org/...nk/includes/functions-post.php
plugins.trac.wordpress.org/....7/includes/functions-post.php
plugins.trac.wordpress.org/...nk/includes/functions-post.php
plugins.trac.wordpress.org/....7/includes/functions-post.php
plugins.trac.wordpress.org/...-support&sfp_email=&sfph_mail=