Description
An uncontrolled allocation of resources without limits or throttling in the e-mail handling in OTRS allows excessive allocation which may lead to the abortion of the webserver.This issue affects OTRS: * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X Please note that ((OTRS)) Community Edition 6.x, OTRS 7.x and products based on the ((OTRS)) Community Edition also very likely to be affected
Problem types
CWE-400 Uncontrolled Resource Consumption
CWE-770 Allocation of Resources Without Limits or Throttling
Product status
7.0.x
8.0.x
2023.x
2024.x
2025.x
2026.x (patch)
6.x
References
otrs.com/release-notes/otrs-security-advisory-2026-06/